Courtyard by Marriott Orlando Downtown

We are Turnberry.

Creators of the Exceptional.

We transform the ordinary into the extraordinary.

For over 50 years, we have continually imagined and realized what many can only dream of. From buildings, to cities, to world class entertainment and hospitality experiences, we have the unrelenting vision to go beyond. To cultivate culture and build communities. We are guided and driven by our beliefs; quality, integrity, and family. We know no bounds.

Our diverse hospitality portfolio includes an array of select service hotels. Adhering to long-held Turnberry standards of excellence, our properties are renowned for their quality, personalized services, inviting amenities, exceptional guest relations and unparalleled attention to detail.

Turnberry is a drug-free workplace and equal opportunity employer.

Position Overview:

Prepares food orders and serves meals or beverages to patrons as regulated by State and Federal age requirements; and coordinates kitchen activities by performing the following duties:

Qualifications, Job Knowledge, Experience, Skills, Abilities:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• At least one year of bar / mixology experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate verbally and effectively with guests and co-workers.
• Ability to effectively respond to guest requests, and deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to handle cash/credit transactions.
• Ability to comprehend guest requests, memos, reservation, promotional materials, event orders and similar written materials.
• Basic knowledge of food & beverage preparations, service standards, guest relations & etiquette.
• Basic knowledge of service of various alcoholic beverages.
• Basic knowledge of the appropriate table settings and service-ware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Food handling certificate.
• Ability to compute basic mathematical calculations.
• Ability to multi-task.
• Complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Minimum of 18 years of age to serve alcoholic beverages.
• Ability to be well organized, maintain concentration and think clearly when providing service to guests within a given period of time.
• Ability to suggestively sell restaurant menu items, beverages and wines.
• Able to work a flexible work schedule that includes but it is not limited to rotating shifts, evenings, weekends and holidays.
• Food handling certificate.
• Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers.
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Job Type: Full-time

Pay: $13.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Restaurant type:

• Café
• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person